If Your Phone is Hang or Auto Restart any option is not working properly you need to reset your smart phone. hard reset/ factory reset all data will be lost. at first backup your all data than reset your phone.
Make Sure Your Device Battery Charge is Full.
1. Turn ON Your Device First
2. Than Go To This option Settings -> Backup & reset -> Factory Data Reset -> Reset Phone -> Erase everything.
3. Now Accept all information
4. done
2nd Method
1. Power OFF Your Device First
2. Press And Hold Volume Up And Power Button Together Until show menu on screen.
3. Follow the instructions on your screen, and confirm operations.
Make Sure Your Device Battery Charge is Full.
1. Turn ON Your Device First
2. Than Go To This option Settings -> Backup & reset -> Factory Data Reset -> Reset Phone -> Erase everything.
3. Now Accept all information
4. done
2nd Method
1. Power OFF Your Device First
2. Press And Hold Volume Up And Power Button Together Until show menu on screen.
3. Follow the instructions on your screen, and confirm operations.