For Hard Reset Battery Charge need 60% Up. make sure your device battery is not empty.
1.Turn OFF Your Device.
2. Press and hold volume Up + Power Key To Turn On Your Device. When Show logo On Screen release all keys.
3.After Few Second Show recovery menu Use Volume Down key To Select "wipe data/factory reset" Scroll And Power key To Confirm.
4. Than Slelect "Yes--Delete all User Data" press power key again.
5. After finish this process Select Reboot system now
Done.
